Frequently asked questions
If your situation is not covered here, a FamvCare Care Advisor can discuss it privately.
No. FamvCare provides non-medical companionship, accompaniment and everyday assistance. We can coordinate with doctors, hospitals and qualified professionals, but our Companions do not diagnose, nurse or provide medical treatment.
Yes. FamvCare is designed for families living abroad or away from their parents in Guntur, Visakhapatnam and Vijayawada. We first understand the parent’s needs, speak with the authorized family contact, and agree how updates should be shared.
Before you book, ask FamvCare to explain the proposed Companion’s selection process, experience and completed checks. Share your parent’s language, preferences and needs so you can discuss a comfortable match.
Yes. Families may share their preference for a woman or man Companion. We respect the parent’s comfort and confirm availability before the service is booked.
FamvCare’s planned service hours are 9:00 AM to 5:00 PM India time in Guntur, Visakhapatnam and Vijayawada. Requests received outside these hours are reviewed on the next working day unless another response time has been agreed.
Support may be one-time, scheduled or recurring. We recommend the right arrangement after a short family conversation and provide a clear quotation before any service is confirmed.
FamvCare focuses on tier 2 cities, launching in Guntur, Visakhapatnam (Vizag) and Vijayawada in Andhra Pradesh. Bangalore is not part of our launch coverage. Share your parent’s neighbourhood when you enquire so we can confirm local coverage, the start date and Companion availability.
A calm first step
Start with a simple conversation. We’ll listen, understand the situation and explain the most suitable next step.